FAQs

Frequently Asked Questions


Where do you ship from?
We ship from our studio in Burwood, Sydney. 

Where do you ship too? 
We ship to every place in Australia! 

How long will it take for my parcel to arrive? 
It takes us 1-2 business days to hand craft and pack your parcel. Once shipped it will take anywhere from 1 to 5 business days and up to 10 business days to arrive if you’re regional.

What is your Jesmonite products made off? 
Jesmonite is a material made from different components, similar to concrete but more sustainable and safe. Check out our blog post to read fully about Jesmonite, why we use it and the benefits!